The dream of becoming an overnight multi-millionaire has officially arrived in the UAE with the launch of the UAE’s first federally authorized lottery. However, the road to digital wealth has encountered minor obstacles. With thousands of residents and hopeful winners vying for their spot, the official registration portal experienced some “high traffic intensity,” leaving many wondering if their golden tickets were stuck in the mail.
UAE Lottery Website facing technical issues
Players trying to register or log in to the official Emirates Lottery website have reported problems accessing the site and completing registration. The operator acknowledged the issue on February 19, 2026, and stated that some users may experience difficulty registering or using the site.According to the announcement, the lottery technical team is actively working to resolve these outages and return the website to normal operations. They assured players that resolving issues and ensuring a smooth experience remain their top priorities.
How can lottery operators help?
While the technical issues are being addressed, Emirates Lottery is offering affected users a number of ways to get help:
- Players can contact support via the live chat feature on the website.
- Support is also available via email: Support @theuaelottery.ae.
- A telephone support line (800 2365) is open for users requiring immediate assistance.
These support channels provide users with direct access to assistance while resolving registration and access issues to the website.
The first authorized lottery in the UAE
Emirates Lottery is the country’s first officially licensed national lottery, launching in late 2024 under the supervision of the Commercial Gambling Regulatory Authority (GCGRA), making it the only legal national lottery operator in the UAE.Players 18 and older can participate in games including weekly Lucky Day drawings and other scratch cards or quick games. This lottery often offers large cash prizes and is popular with residents.Since many people access the service online to purchase lottery tickets or view results, problems with the website can be frustrating, especially when players are trying to register or enter a current draw.
Looking to the future
Once the technical issues are resolved, players should be able to register normally and re-enter the draw without interruption. The Emirates Lottery has always promoted responsible gambling and frequent chances of winning, such as its weekly Lucky Day draws, which are very popular among residents.With official support channels active and operators focused on troubleshooting, users are encouraged to use available help resources until website uptime is stable.
