Outlook down: What’s causing Microsoft email app to break in US and UK? This is what the company has to say
Looking forward, Microsoft The email app suffered a major outage on Monday, leaving a large number of users unable to access the service.
According to data from internet outage monitoring service DownDetector, outages occurred around 10am this morning in both the US and UK.
More than 800 users in the UK alone, and around 400 users elsewhere, experienced challenges accessing their site. e-mail Serve. The biggest concern among users was being unable to log in, which accounted for 64% of reported issues. Additionally, some users are having difficulty receiving messages.
Microsoft confirms Outlook service outage
Microsoft also confirmed widespread outages prospect and the service health page for the Hotmail service. Officials said they are currently investigating issues related to accessing Outlook across various platforms.
“We are investigating an issue where users may experience intermittent issues when accessing http://Outlook.com,” the company said.
“We have discovered that some users may experience intermittent login failures, including ‘too many requests’ errors or unexpected logouts. We are further analyzing the service telemetry to determine any potential next steps and mitigations,” it added.
What causes Outlook to break?
“Our investigation indicates that a client login scenario may have resulted in the reported behavior, and our focus is on validating interactions between service components to determine next steps,” the company said in a separate statement.
Communication between Microsoft servers and third-party email clients may be the cause of the outage. According to the latest update, Microsoft technicians are actively examining the root cause of the recent server outage and will provide ongoing updates as the investigation continues.
The company informed users that local solutions may not work until the server-side issue is completely resolved.
