More than 15 years after she was wrongfully imprisoned for being pregnant in the UK Post Office Horizon IT scandal, Indian-origin former deputy postmaster General Seema Misra is still waiting for full compensation and says the fight has claimed more than two decades of her life.Mishra, who ran a post office in West Byfleet, Surrey, was jailed in 2010 after being accused of causing financial differences due to a glitch in Horizon accounting software. Her conviction was quashed in 2021, but the final resolution of her compensation claims remains pending.“To be honest, it took me 21 years,” Misra told the BBC, recalling the ordeal that began almost immediately after she and her family bought the post office in June 2005. “We had problems on day one and then legal proceedings started in 2008.”According to the BBC, accountants and lawyers are still working on the final details of her compensation claim.
“The land of two laws”
Misra said reparations for all victims remained important, but she stressed it was even more important to hold those responsible for wrongful prosecution accountable.“At the moment it seems there are two laws in the land,” she told the BBC. “One law applies to ordinary people like me and you, and another law applies to people in authority.”She also objected to the use of the word “compensation.” “All we want is our own money,” Mishra said.Her case is one of hundreds linked to the worst miscarriage of justice in British legal history. A flaw in the Horizon accounting system developed by Japanese IT company Fujitsu has led to thousands of deputy postmasters being wrongly accused of theft or fraud.
MPs point to ‘serious structural flaws’
A report by the UK Parliament’s Business and Trade Committee found that the victims’ compensation process continues to suffer from “serious structural flaws”, including delays, administrative errors and undervalued settlement offers.Commission chairman Liam Byrne said justice was coming “too slowly” for many victims who had struggled for years to clear their names.MPs also heard evidence that some initial compensation payments under the Horizon Shortage Scheme were significantly increased following appeals – in some cases rising from hundreds of thousands of pounds to more than £1 million.The report notes that despite ongoing government efforts, thousands of claimants are still awaiting full compensation.
Victims recount delays
Another former postmaster, Jo Hamilton, who ran a branch in South Warnborough, Hampshire, told the BBC her own compensation process had taken more than three years and involved high legal fees.“The attorney fees were definitely more than what I actually got,” she said.Due to her husband’s failing health, Hamilton initially accepted 80% of the claim and later received the remaining amount. She has since started speaking out for other victims who are still waiting for reconciliation.“If the claims are realistic, why don’t they just pay them?” she criticized the ongoing delays.
Fujitsu has not yet paid compensation
The parliamentary report also highlighted that Fujitsu had yet to fund a compensation bill of nearly £2 billion, despite acknowledging a “moral obligation”.Byrne said taxpayers should not bear the full cost of the scandal when the company continues to benefit from public contracts.To date, more than 11,500 claimants have received payments totaling approximately £1.48 billion through three redress schemes: Horizon Shortfall, Group Action Orders and Horizon Convictions Redress.The Post Office said 87% of eligible Horizon Shortage Scheme claimants had received a compensation package, with around £882m paid out through the scheme.A spokesperson said: “We are processing applications as quickly as possible to provide solutions for applicants.”‘We never expected this to happen in a democracy’ Despite what authorities say is progress, Misra said the system still feels unchanged.“We never thought these things would happen in a democracy,” she told the BBC.She added that those affected know the legal battle will be lengthy, but not this long.For Misra and many others caught up in the Horizon scandal, the fight is no longer just about money, but about proving that justice will eventually come to those who have been wronged.
