Categories: WORLD

Nancy Guthrie case: Former FBI agent reveals what happened in first hours after kidnapping, ‘communications glitch…’

A retired FBI agent recounted the first hours after the incident. Nancy Guthrie Missing from her home in Tucson, Arizona. On the show on Monday, May 18th Brian Entin InvestigatesNewsNation senior national reporter Brian Entin discusses the case with retired FBI agent Steve Moore.

A religious card left by a well-wisher can be seen outside the home of Nancy Guthrie, the missing mother of “Today” show host Savannah Guthrie, Friday, March 6, 2026, in Tucson, Arizona. (AP Photo/Rebecca Noble) (AP)

“I spoke with an officer from the Pima County Sheriff’s Department last week, his name is Aaron Cross, and he described the level of chaos that first week after Nancy went missing,” Entin explained. “And there were communication failures within the department that also affected communications with the FBI.”

Entin mentioned the initial chaos that reportedly occurred at Nancy’s home, where her family was also present, and asked Moore how he handled the situation.

“You can’t have chaos at a crime scene like this,” Moore explained. “Obviously, all kinds of things are going to happen and people are going to be confused. But law enforcement comes in and you’re the ones who do this all the time. You shouldn’t act like this is your first time at a crime scene or the first time someone’s gone missing. And it’s certainly not these people.”

Learn more | Nancy Guthrie case: Former FBI agent reveals why Savannah Guthrie’s mom was ‘more vulnerable’ to attack

He added, “Being confused doesn’t mean ‘This is indeed a major crime, so we’re confused.'” It’s a sign of lack of preparation. “

How do law enforcement treat family members?

When asked about how law enforcement handles family members in situations like this when someone is missing, Moore said: “First of all, you need to get them in an emotional state so they can provide clear information. You immediately get them away from the person who’s working the case. Find someone who’s really good with people. Sit them down, give them some water, give them confidence – we’ve done this, this is what we do, we’re here to help you – now please write things down quietly and as carefully as you can. “Come down if you need to, but I’ll be here to listen to every word you say.” “

Moore explained that when this happens, the person responsible for the investigation is usually on the other side of the room or in an area away from the family.

“They were able to think about it and say, ‘What do we have?’ They were going to get information from investigators,” he said. “We had blood on our porch. “Okay, we’ve found the crime scene.” Then have someone set a perimeter, and someone responds with evidence on the way. We need to start interviewing people nearby. You are responsible for this. Just go for that. “

Learn more | Nancy Guthrie’s neighbor claims she saw a “strange man” in the days before she disappeared, “hunched over and wearing street clothes…”

He added, “It seems to me like no one is in charge. If there’s chaos, that means no one is in charge and doesn’t know what they’re doing. Because if you have that person, they know how to compartmentalize everything.”

Months after Nancy’s disappearance, no suspects have been identified. Pima County Sheriff Chris Nanos According to reports, when providing DNA analysis of the case, relevant information Whose blood was found? The missing woman’s fortune could soon be revealed. Nanos told PEOPLE that forensic departments, particularly those doing DNA analysis, are getting closer to determining whose blood was found.

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